-What is the complete error message you get when the driver fails to install?
Let us follow these methods:
I would suggest you to uninstall all the USB drivers listed in device manager and then restart your computer.
Follow these steps to uninstall the USB drivers.
a.Press Windows key + X key and click on Device manager.
b.Search for Universal Serial Bus Controllers and expand it.
c.Right-click on the USB driver and click on Uninstall.
d.Uninstall each one of the drivers listed.
Now restart the computer to reinstall all the drivers and check if this helps.
Download the latest drivers from the manufacturer’s website and save the drivers file on the desktop. Boot the computer in a clean boot state and then install the drivers.
A clean boot helps to verify if any third party application service or startup item is causing this issue.
Universal Bus Controller/video Controller Conflict. Check your Device Manager and expand all the +'s and check for any other yellow exclamation points to. Universal Serial Bus (USB. Sep 30, 2015 - It's listed in Device Manager under Other as 'Universal Serial Bus (USB) Controller' with a yellow exclamation mark. There isn't a driver. Jan 31, 2019 - When a device has a yellow circle with an exclamation mark under. Or, it may indicate that the device or its drivers are not installed properly. Good day, I had to reimage my laptop Dell Latitude 3540 which was bought recently, with Windows 7 64bit enterprise and although I was able to install all the drivers successfully, I have a yellow exclamation mark on my device manager next to Universal Serial Bus (USB) Controller.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7, Windows 8:http://support.microsoft.com/kb/929135
Note: After you have finished troubleshooting, follow steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.
You may perform a full computer virus scan using Windows Defender to ensure that the computer is free from virus. Once this is done, check the status with the usb device.
How do I find and remove a virus?: http://windows.microsoft.com/en-in/windows-8/how-find-remove-virus
Safety Scanner Disclaimer: There could be a loss of data while performing a scan using Microsoft safety scanner to eliminate virus if any.